Shipping Policy

At GALLINI, we are committed to delivering your orders efficiently, safely, and reliably. This policy outlines our order processing rules, delivery timeframes, shipping rates, service coverage, and carrier information for products sold on our official website, in compliance with U.S. e-commerce industry standards.

1. Order Cut-off Time

Orders placed and confirmed by 3:00 PM Central Time (CT) on business days will be processed on the same day. Orders submitted after the daily cut-off time, on weekends, or on U.S. federal holidays will be processed on the next business day.

2. Order Processing Time

Our standard order processing time is 1-3 business days. This timeframe excludes weekends and U.S. federal holidays; under normal circumstances, these non-business days do not affect the final delivery speed.

3. Delivery Timeframe

Delivery time: 3-7 business days

Please note that the delivery times listed above are estimates. Minor delays may occur due to extreme weather, peak shopping seasons, carrier logistics adjustments, or force majeure events.

4. Shipping Rates

We offer free standard shipping on all eligible orders. There are no additional shipping fees, handling charges, or hidden costs; you pay only the price of the products purchased.

5. Shipping Coverage

United States

6. Shipping Partners and Order Tracking

All packages are shipped exclusively via UPS. Once your order has shipped, we will send a unique tracking number and a tracking link to your registered email address so you can monitor your package's real-time status. Please note that tracking information may take up to 24 hours to update after shipment.

7. Delivery Issues and Customer Support

If you encounter any issues with your order—such as delivery delays, lost packages, or incorrect tracking information—please contact our customer service team promptly. We will respond to your inquiry within 24 hours and assist in resolving any delivery-related problems to ensure your consumer rights are protected.